How long does shipping take? Please allow 3–5 business days for us to carefully inspect, package, and prepare your order before shipment. Are all items handmade? Yes. Every Casa Gardenia piece is handcrafted by talented artisans using traditional techniques passed down through generations. Why do products vary slightly? Because every piece is individually handmade, no two pieces are exactly alike. Variations in color, glaze, dimensions, texture, or finish are natural characteristics of authentic artisan craftsmanship and make each creation one of a kind. Do you accept returns? Due to our handmade, limited-inventory, and ethically sourced collections, we do not accept returns, or exchanges. Where are your products made? Our collections are handcrafted by artisan families across México, including: • Oaxaca • Puebla • Guanajuato • Jalisco • Tonalá • Capula • Michoacán • Guerrero • Ciudad de México Do you ship throughout the United States? Yes We proudly ship throughout the United States.