How long does shipping take?

Please allow 3 to 5 business days to carefully inspect, prepare, and pack your order before shipment.

Are all the products handmade?

Yes. Each piece is handcrafted by talented artisans using traditional techniques passed down from generation to generation.

Why do small variations exist?

Since each piece is crafted individually, no two pieces are exactly alike.

Slight variations in color, glaze, dimensions, texture, or finish are a natural part of the artisanal process and make each creation unique.

Do you accept returns?

As our collections are handmade, produced in limited quantities, and ethically sourced, we do not accept returns or exchanges.

Where are the products manufactured?

Our collections are crafted by artisan families from various regions of Mexico, including Oaxaca, Puebla, Guanajuato, Jalisco, Tonalá, Capula, Michoacán, Guerrero, and Mexico City.

Do you ship within the United States?

Yes.

We ship throughout the United States.